Back to Hawaii News index

Posted: Monday, September 17th, 2012 9:00 AM HST

Thousands impacted by banking glitch

By Associated Press

HONOLULU (AP) — Bank of Hawaii says it will reverse overdraft fees charged to customers who incurred them because of a technical glitch. The bank said Friday that 7,800 of its Visa debit card holders experienced the incorrect overdrafts. Bank of Hawaii spokesman Stafford Kiguchi tells Hawaii News Now some account holders were able to freely use their cards while some older transactions hadn't been deducted from their accounts. Kiguchi says the two-week-old problem is resolved and the bank apologizes for the error. If customers have questions about their account they can call: 888-643-3888.